Molloy Bros. Moving and Storage

Reviews about Molloy Bros. Moving and Storage

• Jenifer Jensen

  Aug, 15 2018
  ★ ☆ ☆ ☆ ☆
  I paid $8k for a cross country move. It took forever to get email responses to questions. The movers showed up almost 6 hours late to pack my stuff. Then it was delivered on the very last day of my delivery window. The movers on this end said it was the worst packed crates they’d ever seen. I experienced $2k in damages to an executive desk, lamps, and fire pit. I filed a claim form right away and had to follow up repeatedly to get resolution. Over a month later, after I sent four follow up emails , my claim was finally assigned to Mayflower for someone local to come look at the damaged goods. Note - over 30 days after I first sent it in. Horrible service. Terrible follow up. I don’t know if they’re too busy or it’s a cultural issue - but don’t use this company unless you want to add persistent follow up and poor communication to your agenda to manage in addition to relocating across the country. Please note- I NEVER write bad reviews for companies. I usually give people the benefit of the doubt and hope they do their jobs. I’m also posting publicly but I’m tired of following up and have as much as written off my damaged goods. Book somewhere else. Don’t use them.
• Kelly Davis

  Apr, 26 2018
  ★ ★ ★ ★ ☆
  The crews for pick up and delivery were great! Craig, driver, is awesome! He kept in communication with us and had all the answers! Great experience which made the relocation less stressful!

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